Our Staff

Profiles

Lou Marciani
Director

Email: Lou.Marciani@usm.edu
Phone: 601.266.5675

    Dr. Lou Marciani is the Director of the National Center for Spectator Sports Safety and Security at The University of Southern Mississippi. The Center was founded in 2006 and is the country’s first academic center dedicated to spectator sports safety and security research, professional development, training and outreach.

    His extensive sports management role provides him great insight into addressing the issues constituting potential and actual threats and risks to the ongoing security and safety of spectators at sporting events and venues. His background includes an extensive career in sport management serving as intercollegiate athletic director at several universities and executive director of two national sports governing bodies for the USOC.

    He is the principal investigator in over 9.4 million dollars externally funded grants through the Office of Homeland Security and U.S. Department of Education. His work at the Center focuses on the development and implementation of FEMA sport risk management, incident and evacuation training and exercise courses. He has been involved in the development of a computer-based modeling, simulation and visualization tool to aid sport managers, policy makers as well as emergency managers in their “what-if” scenario training to enhance their critical decision making capabilities of preparedness, response and assessment of their overall sport event security.

    Under his leadership, the center has grown into a National Center, the addition of a National Sport Security National Laboratory, establishment of the Institute for the Study of Sport Incidents and the Annual Sport Safety and Security Conference & Exhibition.

    The Center has an international outreach, actively working with professional sport leagues, NCAA, private sector and government agencies in enhancing sport safety and security. Dr. Marciani is an active speaker on sport safety and security at international and national sport organization annual conferences.

Lauren Cranford
Senior Associate Director of Operations

Email: Lauren.Cranford@usm.edu
Phone: 601.266.5758

    Lauren is the Senior Associate Director of Operations for the National Center for Spectator Sports Safety and Security. Her role is to manage and coordinate all operations in the Center to include but not limited to the oversight of all grants, projects, budgets and staff. She assists the director with development and implementation of programs, special events and training sessions..

    She received her Master of Public Health Degree from The University of Southern Mississippi with an emphasis in Epidemiology and Biostatistics. She received her Bachelor’s degree in Community Health Sciences with an emphasis in Health Promotion. She is also a Certified Health Education Specialist through the National Commission for Health Education Credentialing.
 

Daniel Ward, CEM
Assistant Director of Curriculum

Email: Daniel.L.Ward@usm.edu
Phone: 601.266.5999

    Daniel is the Assistant Director of Curriculum at the National Center for Spectator Sports Safety and Security (NCS4) at the University of Southern Mississippi. He provides leadership and oversight for the development and implementation of sport and special event curriculum, training, exercising and assessment. Daniel also directs the National Sport Security Laboratory (NSSL) and works with solution providers and industry experts to research, evaluate and validate safety and security systems and technology.

    Before joining NCS4, Daniel was a Deputy Director of Emergency Management in the United States Air Force. In the past 10 years he has served as an emergency response team leader, in a multitude of positions within the Incident Command System (ICS), and as an EOC manager in several real-world events and major exercises. He has also developed and managed emergency management plans and programs for multiple disciplines and organizations. Daniel is an Anti-terrorism Officer, a Hazardous Material Technician, and was awarded the Certified Emergency Manager (CEM®) designation by the International Association of Emergency Managers in 2013.

Allan Jones
Manager of International Training and Capacity Building

Email: allanjonesqpm@gmail.com
Phone: +44 7825.440711

    Allan is a former British police officer who served 29 years with the Royal Ulster Constabulary/ Police Service of Northern Ireland and he has extensive experience in managing crowds, civil unrest and terrorism. During his service he was commended six times and recognized on a further five times for Bravery and Good Police Work. In 2006 he was awarded the Queen's Police Medal personally by Her Majesty Queen Elisabeth II for the resolution of the longstanding violence and civil unrest in North Belfast and in 2009 he was awarded the Scottie Addison award for his outstanding contribution to British Police Training by the Association of Chief Police Officers in the UK. In 2006 Allan took a unit of Northern Ireland Police Officers to France to take part in the European Deployment training programme by the French Gendarmerie Nationale alongside police contingents from the Guardia Civil from Spain, the Royal Marechaussee from the Netherlands, the Italian Carabinieri, the Romanian Jandarmaria and the Turkish Gendarmerie. Allan completed his police service as Inspector in charge of Public Order training and acted as subject matter expert and adviser to the UK Government in Northern Ireland, multiple British Police forces and Her Majesty's Inspectorate of Constabulary.

    Since leaving the service Allan has worked on training and advising Police Commanders in the United States, Canada, Europe, the Middle East and Africa and he is a regular lecturer at Queens University in Belfast. In 2013 he was recruited to the Scottish Police College in Tulliallen to design and deliver their first events management course in preparation for the Commonwealth Games in 2014. The games were an outstanding success with 4950 athletes from 71 nations engaged 17 different sports with 1.3 million ticketed spectators. In 2014 he designed, delivered and managed the training of the Jordanian Gendarmerie in crowd control, protest management and events management in the wake of the 'Arab Uprisings' and in 2016 he was recruited to design and deliver the training for tactical police commanders responsible for the delivery of the 2022 Football World Cup in Qatar.

    Allan is a keen sports fan and in 2009 he was recruited as the Events Safety Manager for Ulster Rugby and he implemented a number of changes to the stadium improving safety for staff and supporters alike.
 

Alison Crumpton
Manager of Communications

Email: alison.crumpton@usm.edu
Phone: 601.266.6183

    Alison is the Manager of Communications for the National Center for Spectator Sports and Security (NCS4) at The University of Southern Mississippi. Her role is to manage and coordinate the communication and marketing efforts of the Center including the NCS4 newsletter, website, social media, print and web materials, as well as media relations. In addition, she oversees exhibitor/sponsorship sales and management for four annual Safety and Security Summits, as well as the annual National Sports Safety and Security Conference and Exhibition.

    Alison received her B.F.A. in Graphic Design from Mississippi State University and a M.S. in Public Relations from The University of Southern Mississippi.

Elizabeth Voorhees
Manager of Certifications and Assessments

Email: elizabeth.voorhees@usm.edu
Phone: 601.266.6099

    Elizabeth Voorhees is the Manager of Certifications and Assessments for the National Center for Spectator Sports Safety and Security. She has a broad role in the management of the Certified Sport Security Professional (CSSP), Certified Sport Venue Staff (CSVS) and Sport Event Security Aware (SESA) certification and assessment programs. She is responsible for content creation and curation in order to build and implement robust programs that focus on enhancing organizational capabilities through performance assessments and standards-based curricula.

    Elizabeth is enjoying the opportunity to lead knowledge and skill-based professional development programs that have a positive effect on the sports security profession. She oversees the process of consultation and drafting of best practices, policies and standards, as well as compliance procedures. She is responsible for conceptualizing workforce development strategies that are responsive to changes in industry and partnering with industry leaders to design and implement programs, processes and tools of strategic value.

    Elizabeth received her Bachelor of Arts degree in Political Science from the University of Mississippi. She completed a Master of Science degree in Political Science and is currently a doctoral candidate in Human Capital Development at the University of Southern Mississippi.
 

Rod DIllon
Manager of Business Affairs

Email:Rod.Dillon@usm.edu
Phone: 601.266.6183

    Rod is the Manager of Business Affairs for the National Center for Spectator Sports Safety and Security. His role is to manage and coordinate the financial and monitoring activities of the Homeland Security National Training Program Cooperative Agreement and oversee the financial affairs of the Center to include accounting for all restricted and designated funds, budget management and planning, regulatory compliance, and financial reporting.

    Prior to joining the Center, Rod served as a Senior Financial Analyst for USM’s Office of Fiscal Planning and Analysis. He has over 15 years of experience in the areas of accounting, auditing, budget management, and financial analysis. He received his Bachelor’s degree in Economics and Master of Business Administration degree from Southeastern Louisiana University.

Chris Kinnan
Colonel, USAF (ret.) Special Projects Coordinator

Email: Christopher.Kinnan@usm.edu
Phone: 601.266.6186

    Chris is the Special Projects Coordinator for the National Center for Spectator Sports Safety and Security. His role is to provide leadership and oversight for the development, implementation and strategies for the sport safety and security curricula, accreditations and certifications. He assists in assessing the instructional effectiveness of the sports safety and security curriculum materials that are produced by subject matter experts. Chris served 25 years in the United States Air Force, retiring as a Colonel. His military background includes nuclear weapons, missiles, space systems (i.e., satellites, rockets, radar, detection and warning, and communications), strategic planning, education and training, and national security strategy. He is a veteran of Operation Iraqi Freedom. During his military career, Chris served on the faculty of two Air Force training schools, including the Air Force Weapons School, as an instructional designer, curriculum developer, classroom instructor, and part of the faculty development and certification team. He also served on the faculty of Air University’s Air War College as a national security strategy instructor and as the Director of the Grand Strategy Program, a Master’s degree program for senior military and civilian leaders. A futurist, Chris also served at Air University as the Deputy Director of the Air Force Center for Strategy and Technology (CSAT) where he helped lead national security technology and alternative futures studies. He is a co-author of Failed State 2030: Nigeria – A Case Study, an alternative future technology study that identifies critical capabilities, including security technologies, the United States Air Force should invest in and acquire to respond to a failed state scenario.

    Chris is currently a doctoral student in the Human Capital Development program at the University of Southern Mississippi. He received his Master of Science in Strategic Studies from the Air War College; his Master of Airpower Arts and Sciences from the School of Advanced Airpower Studies; and his Master of Management of Information Systems from Lesley College. He received his Bachelor’s degree in Russian/East European Area Studies from Auburn University. He is a strategist, strategic planner and instructional systems designer.
 

Kelley Gonzales
Instructional Design Specialist

Email: Kelley.Gonzales@usm.edu
Phone: 601.266.4615

    Kelley Gonzales is the Instructional Design Specialist for the National Center for Spectator Sports and Security. She will primarily be responsible for the coordination and development of online training programs and curriculum design. Kelley comes to NCS4 with over twenty years of experience in education that includes teaching and administration on the secondary, post-secondary and higher education levels. On the administrative level, she has served as an Office Director for the Mississippi Department of Education in the Office of School Improvement and Director of Instructional Technology for the School of Nursing at the University of Mississippi Medical Center. At MDE her focus was providing technical assistance and professional development to district and school administrators in the areas of curriculum and instruction, leadership, and community engagement in an effort to improve student achievement. As the Director of Instructional Technology at UMMC, Kelley developed and delivered professional development, coordinated the acquisition, installation and implementation of innovative technologies, served as the technology liaison for curriculum development, established policies and procedures for technology use in the department, and composed and directed the implementation of a comprehensive technology plan. Her instructional forte is business and computer technology with heavy emphasis in instructional technology and curriculum design. Ms. Gonzales acquired a Bachelor’s degree from Mississippi College in Business Administration and a Master’s degree from Mississippi State University in Instructional Technology. She is currently a doctoral candidate in the Department of Curriculum, Instruction and Special Education at The University of Southern Mississippi.

Kyle Hopkins
Manager of Outreach

Email: Kyle.Hopkins@usm.edu
Phone: 601.266.5837

    Kyle is the Manager of Outreach for the National Center for Spectator Sports Safety and Security. His role is to oversee the development and delivery of a fully integrated marketing strategy. This includes training programs, academic programs, NCS4 Connect, certifications, assessments, events, workshops, and laboratory.

    Prior to accepting his current position, Kyle was the Operations Officer at The Emergency Management District in Forrest County Mississippi. In the past 5 years he has worked many federal disasters including Hurricane Issac, the 2013 Pinebelt Tornado and the historic 2016 River Floods.

    Kyle received his B.S.B.A. in Marketing from The University of Southern Mississippi.
 

William Adams
Training Manager

Email: william.b.adams@usm.edu
Phone: 601.266.4857

    William is a Training Manager at the National Center for Spectator Sports Safety and Security (NCS4) at the University of Southern Mississippi. He provides oversight for the training courses offered through NCS4. These duties include course and instructor scheduling, ensuring all targets are met, and maintaining the quality of each delivery.

    Before his current role with NCS4, William assisted with Athletic Facilities and Event Management with The University of Southern Mississippi. In this role he oversaw daily maintenance and management of multiple venues, as well as being the primary game manager for multiple sports. Prior to that he was an Event Management Intern at the University of Missouri. During his time in athletics he has taken part in several conference and regional tournaments. William received his Bachelor of Science in Hospitality Management with an emphasis in Sport Venues from the University of Missouri. He then completed a Master of Science degree in Sports Management with a Safety and Security emphasis from The University of Southern Mississippi.

Brooke Graves
Training Manager

Email: b.graves@usm.edu
Phone: 601.266.4696

    Brooke is a Training Manager at the National Center for Spectator Sports Safety and Security (NCS4) at the University of Southern Mississippi. She provides oversight for the training courses offered through NCS4. These duties include course and instructor scheduling, ensuring all targets are met, and maintaining the quality of each delivery. Before her current role with NCS4, Brooke held a number of first responder roles in both the criminal justice and emergency medical systems. She was a Special Investigator for the state of Mississippi where she was deemed a subject matter expert in sexual abuse cases in the state court system. Most recently, Brooke served as the Law Enforcement and Public Safety Instructor for the Hattiesburg Public School District. She was the mentor instructor for the state of Mississippi and was involved in developing curriculum and assessment material for the Law Enforcement and Public Safety curriculum. Brooke received her Bachelor of Arts degree in Criminal Justice and Behavioral Science from Tennessee Wesleyan University and her Masters of Science degree in Criminal Justice from the University of Cincinnati. She is a Nationally Registered Emergency Medical Technician and a trained forensic interviewer. She is a certified trainer for Community Emergency Response Teams.
 

Anna Ready
Graduate Assistant

     Anna is a Graduate Assistant at the University of Southern Mississippi for the National Center for Spectator Sports Safety and Security (NCS4). She received her Bachelor's of Business Administration in Human Resource Management from The University of Mississippi. Currently, Anna is studying at the University of Southern Mississippi for her graduate degree in Masters of Business Administration with an emphasis is Sports Security Management emphasis. Anna is a Graduate Assistant at the University of Southern Mississippi for the National Center for Spectator Sports Safety and Security (NCS4). She received her Bachelor's of Business Administration in Human Resource Management from The University of Mississippi. Currently, Anna is studying at the University of Southern Mississippi for her graduate degree in Masters of Business Administration with an emphasis is Sports Security Management emphasis.

Mitchell Blair
Graduate Assistant

    Mitchell is the Graduate Assistant for the National Center for Spectator Sports Safety and Security (NCS4) at The University of Southern Mississippi. His role is to assist and coordinate operations in projects, marketing efforts and special events. He is responsible for managing events and ensuring deadlines and budgets are adhered to.

    Mitchell received his B.S.B in Management/Marketing from William Carey University where he was a student-athlete on the Men’s Soccer team. He is currently enrolled in the Business program at the University of Southern Mississippi and is pursuing a Masters of Business Administration with an emphasis in Sports Security.
 

Brayden Songe
Website Designer

    Brayden Songe is the Website Designer for National Center for Spectator Sports Safety and Security (NCS4). He is responsible for the design and implementation of the website as well as keeping all NCS4 related information up to date.

    Brayden plans on graduating from the University of Southern Mississippi by Fall 2018 with a Bachelor’s Degree in Computer Science.
 
 

Research Fellows

 

Stacey A. Hall, Ph.D.
Associate Dean, College of Business

Email: Stacey.A.Hall@usm.edu
Phone: 601.266.6308

    Dr. Hall’s expertise is in the area of sport safety and security management. She has published in leading international sport management, homeland security, and emergency management journals and has co-authored two textbooks – Global Sport Facility Operations Management and Security Management for Sports and Special Events. Additionally, she has been invited to publish in national magazines such as Athletic Management, Athletic Administration, and Security Magazine. Dr. Hall has been referred to as one of the nation’s leading experts in sport security with interviews in USA Today, ESPN the Magazine, CBS New York, and also appeared on a live national broadcast of ESPN Outside the Lines. Dr. Hall was one of 150 experts from across the globe invited to attend the first International Sport Security Conference in Doha, Qatar. Dr. Hall has presented at international and national conferences, and conducted invited presentations for U.S. federal and state agencies, college athletic conferences, and professional sport leagues, including Major League Soccer (MLS).

    Dr. Hall has been the principal investigator on external grant awards in excess of $4M. Funded projects included awards from the U.S. Department of Homeland Security to develop risk management curriculum for sport security personnel at NCAA institutions, conduct risk assessments at college sport stadia, and develop training programs for sport venue staff. Dr. Hall has also been involved in several service projects including the development of a risk assessment tool for U.S. sport stadia in conjunction with the Department of Homeland Security and International Association of Venue Managers; development of a disaster mitigation plan post-Katrina for the Mississippi Regional Housing Authority; and development of a sport safety and security system for a K-12 school district in Houston, TX.

    Dr. Hall teaches undergraduate and graduate sport management courses in economics, finance, and security. She developed a graduate level emphasis area in sport security management for the Master’s program at Southern Miss. Dr. Hall has completed threat/risk assessment training through the National Emergency Response and Rescue Training Center; terrorist bombing training through New Mexico Tech Energetic Materials and Testing Center; and special events contingency planning for public safety agencies training through the FEMA Emergency Management Institute.

    A competitive soccer player, Hall was team captain for the Northern Ireland International Soccer Team. She retired in 2008. Hall now resides in Hattiesburg, MS.

Joshua Hill
Assistant Professor, School of Criminal Justice

Email: Joshua.B.Hill@usm.edu
Phone: 601.266.4509

    Joshua B. Hill is an Assistant Professor of Criminal Justice at The University of Southern Mississippi and a Fellow at the Office of Global Perspectives and Metropolitan Center at the University of Central Florida. His research areas focus on homeland security and terrorism, with a particular interest in terrorist targeting and event-based analysis. Dr. Hill previously worked for the Institute for the Study of Violent Groups as a lead analyst where he was in charge of the research arm of the Institute. In addition to his current faculty role at the University of Southern Mississippi, Dr. Hill serves as the Master’s Coordinator for the School of Criminal Justice. He holds a Bachelors of Arts in International Relations, a Master’s of Arts Degree in Criminal Justice and Criminology from Sam Houston State University, and a PhD in Criminal Justice, also from Sam Houston State University. He is the co-author of Homeland Security in America with Nancy Marion and Will Oliver, and Introduction to Cybercrime, as well as numerous journal articles and book chapters.
 

Laura Gulledges
Assistant Professor, School of Criminal Justice

Email: Laura.Gulledge@usm.edu
Phone: 601.266.4509

    Laura Gulledge is an Assistant Professor in the School of Criminal Justice at The University of Southern Mississippi. She earned her Bachelor of Arts in Criminology from the University of Florida. She also holds a Master of Arts and Ph.D. in Criminology from the University of South Florida. Her research interests include school crime and victimization, including security pertaining to youth sporting events. Other research interests include intervention strategies for juvenile offenders in diversion programs, co-occurring disorders in juvenile populations, and psychosocial risk factors associated with delinquency. Dr. Gulledge’s research has appeared in various journals including Criminal Justice & Behavior, Deviant Behavior, Journal of Crime and Justice, Criminal Justice Policy Review, Journal of Child and Adolescent Substance Abuse, & Journal of Emotional and Behavioral Disorders. She frequently presents at the annual meetings of the American Society of Criminology as well as the Academy of Criminal Justice Sciences. Dr. Gulledge teaches the juvenile law module to police recruits at the Southern Regional Public Safety Institute at Camp Shelby. Currently, she is teaching courses at USM on juvenile justice, juvenile corrections, and juvenile law. Last year, she was nominated for the College of Science and Technology Outstanding Faculty Teaching Award.